Healthy Spaces has provided installation services to our sauna customers since 2002. We are now on the second generation of installers and have learned much over the years to ensure your sauna is warmed up and ready to use when we leave your home or clinic. With Clearlight’s lifetime warranty, you can rest assured that once we leave you will have many years of trouble-free enjoyment of your sauna.
Once you have decided on the size and model of sauna, we will communicate the electrical requirements necessary to support use of your sauna. You are responsible for providing access to an appropriate power outlet. If your new sauna requires an outlet other than a traditional three-pronged grounded outlet, we will let you know and provide information so the appropriate outlet will be available at the time of installation.
You will receive shipping information from us regarding delivery date and a tracking number for your sauna. We will then put you in touch directly with Andrew, our installation manager. Andrew is a professional construction manager with extensive experience in sauna assembly and installation. You will work out an installation appointment time with Andrew.
When your new sauna arrives, please inspect the shipping containers for any signs of possible damage and notify the driver of any concerns. If there are tears or serious dents in the external shipping containers take photos. Most damage to the exterior packing does not result in damage to the sauna but we will only know for certain when the packing material is removed. Please have the driver place your sauna in an area protected from the elements, preferably a garage, until our installers arrive. It is important that the driver sign off on your report of any damage.
Andrew will be accompanied by a second person. Please let Andrew know in advance if there are any challenges they need to be prepared for including; narrow steep stairways, uneven floor, or a space into which the sauna will go that may be a very tight fit.
From start to finish, most installations require approximately 2-3 hours. The Sanctuary models with the heavy glass generally take more time than the Premier models with more wood. The cost of installation is $100.00 per hour. Andrew and his partner will carefully unpack the sauna piece by piece, move all components to the desired location, assemble and connect the sauna and test everything to ensure proper working conditions. They will also supply shimming materials to level the floor beneath the sauna, if required. If desired, they can remove all packing supplies and debris, hauling it to the dump for an extra $50 (dump fee, drive time, and unloading material).
We typically do installations within a 15 mile radius of the Healthy Spaces Tigard location. Locations outside of that radius will be charged an additional trip fee to be agreed upon between installers and owner. Checks should be made payable directly to our installer.
Please direct any questions or concerns about this process to firstname.lastname@example.org or call us at 503-310-6128.